MetLife unveils new program

KATHMANDU, JANUARY 12 : MetLife Nepal has launched "Sadhai Tapaiko Sath" ("With You Always"), a new program designed to foster deeper connections with its customers and deliver exceptional support. This initiative aims to strengthen the bond between MetLife and its policyholders by ensuring they remain well-informed, empowered, and confident in their insurance coverage.

"At the core of this program is a commitment to personalized service. MetLife agents will regularly connect with customers, offering face-to-face interactions that extend beyond traditional insurance transactions. These visits are more than just courtesy calls; they are designed to provide customers with comprehensive guides to their insurance policies, assist customers in effectively utilizing value-added services, and offer insights into MetLife Nepal's latest initiatives and customer-focused activities," claims a press commumique issued by the company. 

. Nirmal Kajee Shrestha, General Manager of MetLife Nepal, reportedly stated, "With this initiative, MetLife Nepal is setting a new standard in customer engagement, reaffirming our dedication to delivering exceptional, customer-centric service. 'Sadhai Tapaiko Sath' represents a significant step in redefining how we connect with our policyholders."