A beacon of hope: How MeRO is transforming lives

KATHMANDU, MAY 12: Based in Chandol, Kathmandu, MeRO is a non-profit organization dedicated to providing free medical and rehabilitation services to those unable to afford care. It offers holistic, patient-centred treatments, including medical and surgical interventions, nursing care, and rehabilitation for individuals with life-changing illnesses or injuries.

From Equipment to Empathy: The Origins of MeRO

Founded by biomedical engineer Samrat Singh Basnet, MeRO originally operated as the Nepal Healthcare Equipment Development Foundation (NHEDF). Its focus was on repairing broken biomedical equipment for hospitals and individuals in need. However, the 2015 earthquake devastated Nepal, leaving thousands injured and homeless. In response, he converted his facility into a medical and rehabilitation center, offering vital care to earthquake survivors.

"What started as a temporary solution grew into a lasting mission, and in January 2021, NHEDF became MeRO, reflecting its broader purpose," recalls Basnet.

Global Solidarity: Partnerships That Shaped the Journey

In December 2016, MeRO formed a key partnership with Roads to Rehab Nepal, initiated by Australian nurse Virginia, who had previously led Langtang Valley Health.

"After the earthquake, Virginia raised funds for survivors before closing her organization. Moved by MeRO’s work, she reached out to me, leading to a fruitful collaboration. In 2018, Care 4 Nepal, based in the Netherlands, also began supporting MeRO, providing financial stability and scaling its operations." Basnet informs.

Together, these partners fund MeRO’s clinical staff, pharmacy bills, and medical expenses. Care 4 Nepal also covers rent and ensures MeRO’s registration with Nepal’s Social Welfare Council, guaranteeing transparency and accountability.

Healing with Dignity: MeRO’s Shelter and Care Model

MeRO operates from a shelter that accommodates up to 20 patients and their families. More than just a medical facility, it offers a safe, nurturing environment where patients receive holistic, 24/7 care from a dedicated team of nurses and a physiotherapist.

MeRO is a lifeline for marginalized individuals who otherwise lack access to medical services, restoring not only health but hope, according to Basnet.

Challenges and Commitment: Sustaining a Lifeline

Running the shelter comes with significant financial challenges. MeRO’s monthly operating costs exceed NPR 400,000, not including surgical or hospital fees. Fundraising is essential to maintain operations, and the organization relies entirely on donations from national and international supporters.

"Through active fundraising events and social media outreach, MeRO ensures no patient is turned away. Our mission continues to thrive, providing critical medical care and rehabilitation to those in need, regardless of their ability to pay," Basnet states.