Ncell and e&international sign MoU to deliver “superior” digital services and customer experiences


KATHMANDU, MARCH 1: Ncell has signed a Memorandum of Understanding (MoU) with e& international to bring the best-in-class digital experiences, drive knowledge-sharing activities, and collaborate on delivering key services, products, and platforms in Nepal.

The agreement was signed lately by Jabbor Kayumov, CEO & Managing Director of
Ncell, and Khaled Mohamed Riad, Chief Business Officer, e&international at the
Mobile World Congress (MWC) in Barcelona.

As per the MoU, the two parties have identified multiple areas for collaboration,
including customer value management (CVM) and advanced analytics, commercial
support, which includes B2C and B2B sales and marketing, customer experience,
procurement, network CAPEX and OPEX optimisation, international carrier and
wholesale, mobile network code (MNC) services support, and digital transformation
among others.

This collaboration will be instrumental in driving revenue, bringing innovative
services, saving in procurement and network optimization, and driving International Long Distance (ILD) business and digital solutions. While implementing such initiatives, Ncell and e& international will deliver tangible and impactful results to
customers in Nepal by easing their digital journeys.