NMB Omnichannel : Set to redefine Digital Banking in Nepal

Kathmandu, August 17. NMB Bank has launched “NMB Omnichannel’ application in both web and mobile that is set to create a breakthrough in the current digital banking landscape in Nepal. Positioned as #TrueDigitalBankingExperience, this is for the first time that Omnichannel has been introduced to the Banking sector in Nepal.

With NMB Omnichannel, customers can now conduct core banking activities from  their mobile phones and other online platform without having to visit the Bank except for regulatory requirements.

A host of services including Open/Close Saving and Fixed Deposit Account , Request for Premature termination of FD and Process Loan against FD,Update KYC/Purpose of Account/Source of Fund/nos of transactions/PAN/VAT Nos/Temporary Address/Marital Status/Occupation change Request for Cheque Book and Stop Cheque Payment.

Apply for New, Renew, Reset or Block/view/activate/deactivate ATM card, Demand drafts , FDI Certificate , Request for USD Card & top up , Check Loan Eligibility, Get Account Statement, Balance Certificate and TDS Certificate and many more can be done via the Omnichannel platform. Features are to be gradually upgraded and released over a period of time. Customers can download the ‘eNMB’ mobile application of the Bank from the Appstore for iOS and Google Play for Android and follow the procedure to get started.

‘NMB Omnichannel ushers in a change in the way customers have been experiencing Digital Banking in Nepal. Customers can now move beyond the conventional use of Mobile and Internet Banking which had many limitations and can conduct core banking activities without having to step into a Bank. We are glad that amidst the Covid-19 situation, NMB Omnichannel will create greater value for our customers who can continue their banking transactions from the comfort and safety of their homes.

NMB Omnichannel is an end-to-end process thus eliminating manual intervention of any kind, ensuring transparency, error free and paperless banking which is in line with the Bank’s commitment towards environment friendly banking as a member of the Global Alliance for Banking on Values.’ Said a statement issued by the Bank.